Customer Satisfaction Policy

Customer Satisfaction Policy
  • As per our corporate policies and legal practices, we undertake to: Be open, transparent, fast, reassuring and customer-oriented when fulfilling the demands of our customers,
  • Establish two-way communication with our customers by providing easy access to all communication channels,
  • Continuously improve all our processes to meet the expectations of our customers,
  • Record and evaluate the demands, complaints, suggestions and requests of customers impartially and inform them about their results with their justifications, and
  • Come up with solutions for our customers, meet customer needs and protect customer rights under any circumstance.
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